Shipping Policy
Shipping & Delivery Policy – The Norma Co.
At The Norma Co., we’re committed to making your shopping experience seamless, no matter where you are in the world. From transparent shipping rates to quick order processing and hassle-free returns, we’ve got you covered.
Shipping Coverage
We currently ship to:
-
United States
Shipping Costs
Free Discreet Shipping
Free Discreet shipping on orders
All charges are clearly displayed at checkout. No surprise taxes or duties.
Order Processing Times
-
Order cut-off time: 5:00 PM
(GMT-06:00) Central Standard Time (Chicago) -
Handling time: 1–3 business days (Monday–Friday)
Estimated Delivery Times
| Region | Standard Delivery Time |
|---|---|
|
5–9 days (Monday to Friday) |
📦 Estimated Total Delivery Time:
6–12 business days, depending on your location and order time.
Shipping Methods
We use trusted logistics partners including DHL, FedEx, PostNL, and UPS.
All shipments are fully insured against loss or damage during transit.
We use environmentally responsible packaging.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number and courier details.
You can monitor the status of your delivery anytime using our Order Tracking Page.
Missing or Damaged Items
If your order arrives incomplete, damaged, or does not arrive at all, please notify us within 7 days of delivery by emailing info@thenormaco.com. We will resolve the issue promptly with a replacement or refund.
Business Name: The Norma Co.
Website: https://thenormaco.com
Business Address: 1309 Coffeen Ave, STE 17035, Sheridan, WY 82801, United States
EIN: 36-5132322
Customer Service Email: info@thenormaco.com
Phone: +1 817-384-3159
Preferred Contact Method: Email
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (CST)
